Privacy Policy
Last updated: May 11, 2026
Introduction
quaint-learning is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services.
Information We Collect
Personal Information
When you contact us or request our services, we may collect:
- Name and contact details (email address, postal address)
- Financial information relevant to pension planning
- Details about your pension arrangements
- Employment history and income information
- Any other information you choose to provide
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and browser information
- Pages visited and time spent on our site
- Referring website addresses
- Cookie data (see our Cookies Policy)
How We Use Your Information
We use your personal information to:
- Provide pension planning and retirement services
- Respond to your inquiries and communications
- Analyze and improve our services
- Comply with legal and regulatory obligations
- Send service-related updates (with your consent)
Legal Basis for Processing
We process your personal data under the following legal bases:
- Contract: Processing necessary to provide our services
- Legal obligation: Compliance with FCA regulations and financial services laws
- Legitimate interests: Improving our services and business operations
- Consent: Marketing communications (where applicable)
Data Sharing and Disclosure
We do not sell your personal information. We may share your data with:
- Pension providers (when necessary to provide our services)
- Professional advisers (accountants, lawyers)
- Regulatory bodies (FCA, HMRC) when required by law
- Service providers who assist our operations (under strict confidentiality agreements)
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
All sensitive data is encrypted both in transit and at rest. Access to personal information is restricted to authorized personnel only.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy and to comply with our legal and regulatory obligations.
Under FCA regulations, we must retain certain records for a minimum of six years after our relationship ends.
Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Correct inaccurate or incomplete data
- Request deletion of your data (subject to legal obligations)
- Object to processing of your data
- Request restriction of processing
- Data portability
- Withdraw consent (where processing is based on consent)
To exercise these rights, contact us at [email protected]
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
For questions about this Privacy Policy or our data practices, please contact us:
Email: [email protected]
Address: 47 Thornbury Lane, Bristol BS7 8NQ, United Kingdom